Testimonials

I had a great experience with Areal Hawthorn. The team was very professional and helpful throughout the process. I’d especially like to thank Michael Zhang for his excellent communication, patience, and support. He made everything smooth and stress-free. Highly recommend their service to anyone in Melbourne looking for a reliable real estate team!

I bought my property through Lisa, who was absolutely fantastic. As an investor, I really appreciated how much information she provided about the area and the complex, and she even sent me multiple video walk-throughs. Lisa was so easy to communicate with, nothing was ever too much trouble, and she truly went above and beyond. I’m already looking forward to buying more properties with her! Renata and Velia are also helping manage my properties, and they’ve been incredible to work with. I moved one property over that hadn’t been managed properly before, and Velia has been on the ball from day one; following up with insurance and keeping communication super clear and consistent. Renata is helping get my new purchase ready for rent, and she’s been amazing. From completing the final inspection on my behalf to organising quotes, repairs, and listening to my concerns, she’s made the whole process stress-free. Communication is fast and easy, and she’s so reliable and lovely to deal with. Every time I thank her, she says, “It’s my job,” but she really goes above and beyond in doing it. I feel so confident having my properties managed by the AReal Hawthorn team.

Areal Property has been great to work with. Shing Choo visited today to inspect our home and was warm, professional, and thorough—arrived on time, explained what he was checking. He treated our place with respect and made the whole process easy. Our property manager, Sallie You, has also been excellent—responsive, organised, and proactive with communication. Overall, a smooth experience from start to finish. Highly recommend.

As the owner of the property, I can confidently say that Steven has never let me down. He manages my property with true professionalism and is always responsive and reliable. I appreciate the care and dedication he brings to his work. Five stars for you and the entire Areal Team – thank you!

I recently inspected a property with Noah and was impressed by his professionalism and genuine interest in helping. After the inspection he took the time to ask me what I was looking for and would get back to me, something I rarely experience with agents. This was a thoughtful and pro active approach that really stood out. Well done Noah!

From the moment Alice took over managing our property, she’s been nothing short of exceptional! Her communication is prompt and clear, she’s incredibly helpful, honest, and always friendly. It genuinely feels like she’s been managing our property forever — that’s how seamless and reassuring her support has been. As interstate investors, having someone we can trust so completely from afar is absolutely invaluable. Alice and her team give us total peace of mind, and we couldn’t recommend her highly enough. If you’re lucky enough to have her as your property manager, you’re in great hands! If you’re looking for a new property manager, we couldn’t recommend Alice enough!

We have a good experience with Areal Property for 2 years. They are professional, responsive, and always go above and beyond to make sure everything runs smoothly. Any issues or questions I had were addressed promptly, and I always felt valued as a tenant. Thank you to Michael Zhang for being a good agent to us and I highly recommend him for his great service during our tenancy.